- Did they ask you a question?
- Did they ask for advice?
- Are they complaining, or venting?
- Yes, Did they ask for advice?
If no, then do not give them any.
. An option could be to repeat back to them what they said to you, in your own words. This lets them know that you heard them. (People want to be heard, and validated. )- . If they are in pain, an option could be to tell them that you wish their pain could be taken away. (
- Yes, Did they ask for advice?
